To earn the Level II credential, participants must attend four core classes and at least two supplemental classes, complete class exams and assigned projects for a total of 61 hours, or 6.1 CEU's.

Level II training gives you the skills to effectively analyze building systems to optimize efficiency, saving you time and money. The Building Operator Certification (BOC) Level II credential demonstrates your commitment to the field of facilities management and an in-depth knowledge that can be transferred to a variety of work settings.


Core Courses

BOC 201 – Preventive Maintenance & Troubleshooting Principles

At the completion of the Preventive Maintenance & Troubleshooting Principles, a participant will be able to: use troubleshooting skills to solve problems in their facility, understand the types of maintenance from emergency maintenance to predictive maintenance, develop a PM system, including selection of a CMMS, implement a PM system, identify basic PM procedures, determine basic troubleshooting procedures, familiarize maintenance staff with equipment and tools, and communicate the value of preventive maintenance to management. 10 hrs. More details on BOC 201 and course outline.

BOC 202 – Advanced Electrical Diagnostics

At the completion of the Advanced Electrical Systems Diagnostics, a participant will be able to: use troubleshooting skills to solve problems in their facility, apply knowledge of electrical systems, understand the dynamic relationship between various loads and machinery, use meters to determine electrical disruptions, identify components of voltage sag, power quality, harmonics, and how they effect electrical systems, know electrical diagnostic terminology, accurately describe electrical needs and problems when speaking with vendors and utility personnel, prepare for or assist with a power quality survey of the facility, successfully complete the facility project assignment. 10 hrs. More details on BOC 202 and course outline.

BOC 203 – HVAC Troubleshooting & Maintenance

At the completion of the HVAC Systems Troubleshooting & Maintenance, a participant will: understand of a variety of facility heating & cooling systems, recommend energy saving practices as they apply to HVAC systems and controls, know the dynamic relationship between various loads and machinery, identify tools used in calibrating and calculating airflow, troubleshoot and maintain HVAC systems, apply more specific knowledge in repair situations, successfully complete the facility project assignment. 20 hrs. More details on BOC 203 and course outline.

BOC 204 – HVAC Controls & Optimization

At the completion of the HVAC Controls & Optimization, a participant will: understand of a variety of facility heating & cooling systems controls, identify the elements of a control system, be confident in how to objectively troubleshoot a control system, recognize the basic economics and benefits/challenges of compared controls, be able to recommend energy saving measures as they apply to facility systems, apply knowledge of heating and cooling systems in repair situations, successfully complete the facility project assignment. 10 hrs. More details on BOC 204 and course outline.

Supplemental Courses
(2 offered per course series)

BOC 210 – Advanced Indoor Air Quality

Learn to use the EPA recommended procedures for preventing and troubleshooting Indoor Air Quality problems for equipment and building operations. Sampling and troubleshooting will emphasize prevention and evaluation. Special emphasis will be placed on evaluation of mitigation approaches. One day.

BOC 211 – Motors in Facilities

At the completion of Motors in Facilities, a participant will: understand how motors work, identify uses and applications of motors in facilities, be familiar with equipment & terms for use with motor vendors, identify maintenance programs for motors in commercial facilities, comprehend the causes of motor failure and key factors involved in repair or replace decision-making, and know how to use motor management practices to increase efficiency and improve performance. 7 hrs. More details on BOC 211 and course outline.

BOC 212 – Water Efficiency for Building Operators

Participants explore the underlying rationale for managing water use in a facility and develop their knowledge of water efficiency and the water assessment process. This class prepares the participant to take an active role in managing water use in their facility. One day. 7 hrs. More details on BOC 212 and course outline.

BOC 213 – Mastering Electric Control Circuits 

This class will prove useful to attendees in planning, retrofitting and/or troubleshooting basic electrical control systems. Attendees will be able to: identify and modify electric control diagrams, recognize diagram symbols and equivalent components, and comprehend basic electric control system strategies. 7 hrs. More details on BOC 213 and course outline.

BOC 214 – Introduction to Building Commissioning

At the completion of Introduction to Building Commissioning, a participant will be able to: comprehend the range of commissioning types including new construction commissioning, retrocommissioning, recommissioning and continuous commissioning, identify when, where and what type of commissioning may be appropriate for their building or project and what elements make up a successful project, understand the role of a building operator in the commissioning process and how they can reduce cost through active participation in the process, establish a list of expected work products (deliverables) from a third party commissioning service provider that enhance operating and maintaining buildings, and access the available resources. 7 hrs. More details on BOC 214 and course outline.

BOC 215 – Electric Motor Management

At the completion of Electric Motor Management, a participant will be able to: calculate the operating costs of motors in their facility, understand the value of a motor database for repair/replace decision-making, work readily with motor database tools and software, identify a model repair specification for ensuring a quality motor repair, practice effective motor management, and access the available resources. 7 hrs. More details on BOC 215 and course outline.

BOC 216 – Enhanced Automation and Demand Reduction

At the completion of Enhanced Automation and Demand Reduction, a participant will: know the terminology of enhance automation (EA), recognize the enhanced automation options available, examine his/her facility to determine a suitable plan of action, be able to perform a cost benefits analysis of EA options to gain approval for action, and be able to implement an appropriate EA system at his/her facility. 7 hrs. More details on BOC 216 and course outline.